PRIVACY POLICY:

Willy's Mexicana Grill respects and is committed to protecting your privacy.

Willy's Mexicana Grill policy is to respect and protect the privacy of our users. Your confidence in us as a guardian of the information you provide is very important to us. Willy's Mexicana Grill agrees to exercise reasonable precautions to maintain the confidentiality of information provided by you in connection with accessing this Site. Willy's Mexicana Grill does not collect personal information about individuals from this Site except when specifically and knowingly provided by such individuals and will not sell, rent or trade personal information about our users to any third party.

When you give us your personal or corporate information (e.g. name, address, phone, fax, email, etc.), we will not sell, trade or give this information to any third party. The information about you will only be used to improve our relationship and service to you. Willy's Mexicana Grill's corporate policy is such that only a handful of trusted people have access to our customer information.

SECURITY POLICY:

This site has security measures in place to protect the loss, misuse and alteration of the information under our control.  Security of information in transit to and from our web site is encrypted using SSL encryption protocols. We store all user information in secure databases protected via a variety of access controls as well as using encryption of sensitive information. This data is accessed only for the purposes specified in this privacy statement.

CHILDREN:

The content of this site is not directed at children under the age of 13 and does not knowingly collect personal information from any child under the age of 13.

OPT OUT:

You may always opt-out of receiving communications from us and/or from our receiving or maintaining your personal information. You can access, update, or cancel your information on our website at any time.

REFUND POLICY:

All sales are final. No refunds.

SHIPPING AND HANDLING COSTS:

Varies depending on your Area for Delivery, delivery costs for Catering Orders, and shipping cost for Merchandise. Tax amounts may vary depending on order and location being shipped out.

PLUG'N'PLAY POLICY:

Plug'N'Pay(PnP) is the payment processing solution for Willy's Mexican Grill Catering.

We use the IP address of Consumers to help diagnose problems with our server, and to administer our Web site. We use the IP address of Consumers to help identify their shopping cart. We use cookies to keep track of shopping cart contents, and/or referral information. Our site uses an order form for Consumers to request information, products, and services. We collect Consumer's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used by the Merchant to send products, information and fulfill orders.

The Consumer's contact information may also be used to get in touch with the Consumer if necessary to solve a problem.

Financial information that is collected is used to check the users' qualifications and bill the user for products and services ordered by Consumer from Merchants.

This policy does not preclude PnP unrestricted use of non-personal, summarized, derived, or aggregate information (i.e., volumes, totals, averages, etc.).

YOUR RESPONSIBILITY:

As a customer of PnP, the payment processing solution for Willy's Mexicana Grill Catering, you may be provided with a unique identifier such as a username and password which is intended to authenticate your identity when accessing our systems. Such identifying items are intended to be secret and to be known, possessed, and used only by you. The effectiveness of these mechanisms for authenticating your identity are dependent upon your keeping them in your exclusive possession and upon your protecting them from the discovery, access, or possession of others. If you fail to keep such identifying information in your exclusive possession (i.e., you allow others to have knowledge or possession of your password or pin), you may bear responsibility for the actions of other persons who use this information in accessing our systems.

Should you become aware or have reason to suspect that a PnP personal identifier has been lost or has been disclosed to someone other than yourself, you should immediately notify PnP Technical Support at support@plugnpay.com.

CONTACTING THE WEBSITE:

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

Willy's Mexicana Grill's Corporate Office

Phone: 404.252.6366

Email: Office@willys.com